1. General Information

These Terms and Conditions ("T&C") govern the payment services provided on our website ("Website") using Stripe, a thirdparty payment processor. By using our services and making payments through Stripe, you agree to the terms outlined herein. These T&Cs comply with Dutch law and applicable EU regulations, including the General Data Protection Regulation (GDPR).

 2. Payment Provider

We use Stripe for processing payments. Stripe is a secure and widely recognized payment service provider. By making a payment on our Website, you agree to comply with Stripe's [Terms of Service](https://stripe.com/nl/legal) and [Privacy Policy](https://stripe.com/nl/privacy).

 3. Accepted Payment Methods

Stripe supports various payment methods, including:

•  Credit Cards (Visa, Mastercard, American Express)
• iDEAL (a Dutch online banking payment method)
•  Bancontact
•  Apple Pay
• Google Pay

Additional payment methods may be available based on your region and bank.

 4. Payment Security

We take your security seriously. All payments are processed via Stripe’s secure payment gateway, which complies with the Payment Card Industry Data Security Standard (PCIDSS). We do not store your payment details on our servers. Stripe encrypts and securely handles all payment information.

 5. Pricing and Currency

 All prices on the Website are in Euro and include applicable VAT according to Dutch law unless stated otherwise.

 Prices for goods and services are subject to change at any time, but changes will not affect orders already placed.

 6. Invoicing and Receipts

 Once a payment is processed, you will receive an email confirmation from Stripe along with a receipt. 

 We will also send an invoice or order confirmation, which will include the price, VAT, and a breakdown of the products or services purchased.

 7. Refunds and Chargebacks

 Refund Policy: If you are eligible for a refund under Dutch consumer protection law or our own refund policy, the refund will be processed via Stripe. Refunds may take several business days to appear in your account, depending on your bank.

 Chargebacks: You agree to contact us directly before initiating any chargeback requests with your bank or Stripe. We aim to resolve disputes amicably and quickly.

 8. Consumer Rights and Right to Withdraw

Under Dutch consumer law (Wet Koop op Afstand), you are entitled to a 14-day cooling-off period for purchases of goods and certain services. During this period, you have the right to cancel your purchase without providing a reason. This right does not apply to services already rendered or digital products if the download has begun with your consent.

To exercise this right, please contact us at welcome@adinapetre.com with your order details. Upon approval, refunds will be processed via Stripe within 14 days of cancellation.

 9. Privacy and Data Protection

In compliance with GDPR, we take your privacy seriously. When processing payments via Stripe, the following personal data may be collected:

•  Name
•  Email address
•  Billing information
• Payment details (handled directly by Stripe)

We only use this data to process your payment and fulfil your order. For more information about how Stripe handles your data, please refer to their [Privacy Policy](https://stripe.com/nl/privacy).

For more information about how we process your personal data, please consult my Privacy Policy

 10. Liability

 We are not liable for payment issues arising from Stripe’s services, including delays, misprocessing, or unauthorized transactions. Stripe assumes full responsibility for any payment processing errors.

 In the event of any discrepancies or payment disputes, please contact Stripe's customer support directly, or alternatively, reach out to us for assistance.

 11. Fraud Prevention

We reserve the right to cancel orders or payments if we suspect fraudulent activity. In such cases, we may contact you for additional verification to ensure the integrity of the transaction.

 12. Amendments to the T&C

We reserve the right to modify these T&C at any time. Any changes will be effective immediately upon posting on our Website. Continued use of our services after changes are made constitutes acceptance of the updated T&C.

 13. Governing Law and Disputes

These T&C, including any disputes arising from them, are governed by and construed in accordance with the laws of the Netherlands. Any disputes that cannot be resolved amicably shall be submitted to the competent court in [City], Netherlands.

 14. Contact Information

If you have any questions regarding payments or these T&C, please contact us at:

Fairplay Consulting

Boschstraat 21

6211 AS Maastricht

 E-mail: welcome@adinapetre.com

 Phone: +31 (0)6 54 123 525